Point of Contact

Mark Osteen, MBB is the Senior Vice President of Government Programs for HigherEchelon. He is based in Augusta, Ga home of Ft Gordon and the newly formed Army Cyber Center of Excellence. He will maintain oversight on programs, client delivery, and business development efforts in the Eastern United States for government and corporate clients who are seeking to optimize organizational performance.

Mark brings over 30 years of proven and diverse experience working in manufacturing as a Supply Chain Director to most recently as a Subject Matter Expert in Lean Six Sigma for a large government contractor. He understands the issues that leaders face today in both a commercial and government spaces and has experience in developing and implementing strategic and operational plans. As a LSS SME he was program manager for the US Army G1 and oversaw all aspects of the deployment from training to project selection and mentoring of BB and GB candidates to completion of projects and certification. Primarily thought of a tool for manufacturing, Mark believes there is amazing potential for non-manufacturing organizations to harness the power of LSS to stream line transactional processes.

Mark is a 1983 graduate of Auburn University with a B.S. in Industrial and Operations Management.

What is Vector

Veteran Enterprise Contracting for Transformation and Operational Readiness (VECTOR) is a 5-year base, 1 x 5-year option, 25 billion, FFP, VA Department-wide IDIQ that covers a broad range of general management and business support services and solutions. VECTOR is a SDVOSB vehicle with a $15 million size standard. The VA employed a multi-tier evaluation process using trade-off, best value criteria for choosing ten awardees for each of the following six contract service areas:

  • SG1, Management, Oversight and Improvement
  • SG 2, Analyses
  • SG 3, Training
  • SG 4, Outreach
  • SG 5, Supply Chain
  • SG 6, Human Resources and Staffing

Our Services

HigherEchelon was selected as a PRIME for Service Group 3 to provide services for Training Development and Training Delivery.